Job Description

Technology (Desktop Support) Coordinator

Department:Administration (Staff)
Office:BASIS Independent Manhattan
Location:Manhattan, NY

BASIS Independent Manhattan is seeking qualified candidates for a Technology Cooridnator for the 2017/2018 school year!

Who we are...

The mission of BASIS Independent Schools is to redefine education by raising the levels of student learning to the highest international standards. Every BASIS Independent school provides a joyful learning community where hard work is celebrated and intellectual pursuits result in extraordinary outcomes. In just three years we have established five highly-regarded private schools (PK-12) in some of the world's most dynamic regions: New York City, Silicon Valley, and Northern Virginia, with more campuses opening in the coming years. BASIS Independent is building a team of talented, passionate, and hard-working educators to ensure our students receive the best education in the world. Join us! 

You can expect to...

The Technology (Desktop Support) Coordinator's primary role is to provide help desk operations and to ensure that end users are receiving the appropriate assistance for all technology needs. This includes all help desk requests and resolutions. The person in this position needs to have an entry level knowledge of systems administration, customer service and strong desktop support experience and expertise.

Primary Responsibilities:

  • Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets, and smartphones
  • Imaging computers utilizing PXE boot
  • Office 365 Administration
  • Outlook and Lync 2013 configuration
  • Maintains system processes related to file and system backups
  • Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection)
  • Maintain Active Directory user and computer accounts
  • Maintains computer and mobile device updates/patches
  • Maintains telephony equipment including VoIP and analog services
  • Recommends hardware, software and consumables for purchase
  • Maintain updated and accurate inventory lists
  • Maintain and create documentation of IT processes

To join our team you must...

  • Have a strong belief in and adherence to the BASIS Independent Schools model
  • Have an attention to detail and strong organization and communication skills
  • Have excellent customer service skills
  • Have analytical with strong problem solving skills
  • Have strong project management skills
  • Have the ability to interpret a variety of instructions in written or verbal form

Qualifications...

  • Technical or Associates degree; experience can be considered in place of degree
  • 1-2 years in an IT Help Desk environment
  • Knowledge of SharePoint 2013, System Center 2012, Microsoft Dynamics and a basic understanding of IP Routing is preferred

The Nitty Gritty...

Benefits and Salary: Salary for this position is competitive and dependent on education and experience. BASIS Independent Schools offers a comprehensive benefits package.

BASIS (collectively, BASIS Educational Group, Inc. d/b/a BASIS.ed, BASIS Schools, Inc., BDC, A Public Charter School, Inc., BTX Schools, Inc., BASIS Independent Schools, LLC, and any other entity managed by BASIS.ed), is an Equal Opportunity Employer. All qualified applicants for employment are recruited, hired and assigned without discrimination on the basis of actual or perceived race, color, religion, sex, age, national origin, sexual orientation, disability or any other classification protected by law. BASIS expressly prohibits any form of unlawful employee or student harassment. For additional information, please visit our Careers website at http://jobs.basised.com.

Important Notes

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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