Job Description

CRM Coordinator

Department:Enrollment & Communication
Office:BASIS Independent Schools Central Office - New York City
Location:New York City, NY

BASIS Independent Schools Central Office in New York City is seeking qualified candidates for a CRM Coordinator!

Who we are...

The mission of BASIS Independent Schools is to redefine education by raising the levels of student learning to the highest international standards. Every BASIS Independent school provides a joyful learning community where hard work is celebrated and intellectual pursuits result in extraordinary outcomes. In just three years we have established five highly-regarded private schools (PK-12) in some of the world's most dynamic regions: New York City, Silicon Valley, and Northern Virginia, with more campuses opening in the coming years. BASIS Independent is building a team of talented, passionate, and hard-working professionals to ensure our students receive the best education in the world. Join us! 

What you will do around here...

You will be the tried and true partner within our marketing and admissions teams, and take our data-driven approach to marketing and student enrollment to the next level. In this role, you will act as the point person for planning, implementation, and maintenance of current and future software solutions & CRM platforms used in the entire student enrollment funnel from engagement with our marketing through to matriculation. You will interface with our in-house off-site IT group to seek the technical resources necessary for system support and implementation.

You can expect to... 

  • Be the lifeline and point of contact for all end users of marketing and enrollment software systems, including responding to support requests and change management
  • Provide ongoing partnership with marketing and admissions on designing and improving operational practices within software solutions that are in line with overall enrollment goals
  • Provide documentation of processes software solutions, and the point person for improvement of the processes
  • Take ownership of regular and ad-hoc reporting to senior management, as well as be the point person for providing data-analysis proactively and upon request
  • Project management system updates and roll-outs to new campuses
  • Produce training materials for end users and establish an ongoing training practice, and communicate uses for new product upgrades to existing software to enhance marketing and enrollment efforts
  • Develop, implement, and enforce usage standards across BASIS Independent Schools campuses

To join our team you must...

Be a roll-up-the-sleeves doer as well as a strategic, big-picture thinker when it comes to data and helping our school staff work smarter. System design, change management, training, and creating pathways for insightful reporting on marketing and enrollment efforts excite you. You are one step ahead in understanding and anticipating the changing needs of our marketing and enrollment teams during the various phases of start-up and maintenance of new and existing campuses.

Qualifications...

  • Experience in product development, marketing, and/or systems support
  • Demonstrated experience with inbound marketing tools and CRM systems like Hubspot, Salesforce, or similar
  • Experience configuring systems from scratch is a big plus - we'd like to see that you have designed a process versus maintained an inherited existing process
  • Experience working within an innovative, fast-growing, results-oriented environment
  • Intermediate to advanced experience with Excel is a must; Word, Powerpoint and Adobe Acrobat knowledge and familiarity is preferred
  • Ability to multi-task and work with different software systems
  • Excellent written and verbal communication skills

Required: A Bachelor's degree and a minimum of 1-2 years of experience in systems support or database administration. Candidates with diverse experiences are encouraged to apply.

The Nitty Gritty...                                                                                                                                              

Benefits and Salary: Pay for this position is competitive and dependent on education and experience. BASIS Independent Schools offers a comprehensive benefits package.

Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX.

*As used in this policy, the term "BASIS" refers to:  BASIS Educational Group, LLC, BASIS Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities. 

Important Notes

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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